If you have received a damaged or defective Study Material, you can get a replacement within 15 days of delivery at no extra cost. The 15 Days Replacement Guarantee is applicable to only Study Materials sold on Ayush Exam Classes. Study Materials should be returned in the original condition you had received them. Please understand that we cannot accept returns in certain instances: - Damages due to misuse of Study Materials - Incidental damage due to malfunctioning of Study Materials - Any Study Material that is returned without all original packaging and accessories, including the box. All physical products sold by Ayush Exam are covered by this guarantee. Replacement can be for the entire product or part(s) of the product subject to availability of the same on Ayush Exam .